ORDER MANAGEMENT
Definition: The act of managing the delicate interaction between your clients and your vendors so as to assure both parties will have the best experience possible with your company and in turn allowing you to spend your time more effectively growing your company!
Your Store
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Our Service
Order Serve Pro™ 2.0
Order Serve Pro 2.0 is the solution to streamlining your order entry/management process for both drop ship and inventory based stores. Orders arrive to our secure servers and are immediately transferred to your vendors, in real time! While most order management tools stop there, this is where Order Serve Pro 2.0 begins to start working for you.
Whether you have 1 or 100 vendors, when your orders arrive at our secure server in real time, the order is separated by vendor and sent to them automatically. The orders are monitored to alert you of any that have not been processed by the vendors.
Active Client/Vendor Interaction
Customer service is often the most time consuming aspect of an online business. Order Serve Pro 2.0 bridges the gap between client, store and vendor allowing a seamless flow of communication. Reducing the amount of time spent on customer service calls, you can focus on more important aspects of the business such as sales.
Order Serve Pro 2.0 integrates with your existing store platform so there is nothing to download and you can access your management console from anywhere with an internet connection. Also, if you have outsource help, they can access restricted areas to handle customer service.
We understand that different businesses require different reporting. Order Serve Pro 2.0 allows you to choose from our standard reporting tools or design your own through the use of our highly skilled data mining team.
Our system is based on industry standard XML and only requires 1 line of code to be entered into your existing store platform to create the link. If you have a Yahoo Store platform, you are in luck since this is what was used as the development platform and the integration is seamless.
